Last Updated: 1/22/2026
Getting Started with Web Wiki
Welcome to Web Wiki, your team’s collaborative knowledge base. This comprehensive guide will help you understand everything you need to know to become a power user.
Quick Overview
Web Wiki is designed to be intuitive and powerful. Here’s what you can do:
- Create articles using our WYSIWYG or Markdown editor
- Organize content in a flexible folder structure
- Collaborate with team members through @mentions
- Link content using @article-name syntax
- Search across your entire knowledge base instantly
- Version history to track all changes over time
Understanding the Interface
The Sidebar
The left sidebar is your navigation hub. It contains:
- Space Selector - Switch between different workspaces
- Folder Tree - Navigate through your content hierarchy
- Quick Actions - Create new articles or folders
- Recent Items - Access recently viewed content
The Content Area
The main content area displays your articles with:
- Header - Title, author, and modification date
- Body - The article content with rich formatting
- Outline - Jump to different sections quickly
- Actions - Edit, share, and manage your article
Your First Article
To create your first article:
- Click the + New button in the sidebar
- Choose a template or start from scratch
- Write your content using rich text formatting
- Save and share with your team
Article Templates
We provide several templates to get you started:
| Template | Best For |
|---|---|
| Blank | Starting from scratch |
| How-To Guide | Step-by-step tutorials |
| Technical Doc | API and code documentation |
| Meeting Notes | Team meeting summaries |
| Decision Log | Recording key decisions |
Formatting Your Content
Basic Formatting
Web Wiki supports all standard Markdown formatting:
- Bold text for emphasis
- Italic text for subtle emphasis
- inline code for technical terms
- Links for references
Code Blocks
For longer code snippets, use fenced code blocks:
function greet(name) {
return Hello, ${name}!;
}
console.log(greet('World'));
`
Tables
Create tables for structured data:
| Column 1 | Column 2 | Column 3 |
|----------|----------|----------|
| Data A | Data B | Data C |
| Data D | Data E | Data F |
Blockquotes
> Use blockquotes to highlight important information or quotes from other sources.
Organizing Your Content
Folders
Folders help you organize related articles:
1. Click the folder icon in the sidebar
2. Select New Folder
3. Name your folder and set visibility
4. Drag articles into the folder
Visibility Settings
Control who can see your content:
- Private - Only you can see it
- Team - Your team members can view
- Public - Anyone with the link can access
Collaboration Features
Mentions
Notify team members by mentioning them:
`
Hey @john.doe, can you review this section?
`
Comments
Add comments to discuss specific sections:
1. Select the text you want to comment on
2. Click the comment icon
3. Write your feedback
4. Submit to notify relevant team members
Real-time Editing
Multiple users can edit the same document simultaneously. Changes are synced in real-time with conflict resolution.
Pro Tips
> Use keyboard shortcuts for faster navigation. Press Cmd+K to open the command palette.
Keyboard Shortcuts
| Shortcut | Action |
|----------|--------|
| Cmd+K | Command palette |
| Cmd+S | Save article |
| Cmd+E | Toggle edit mode |
| Cmd+/ | Show all shortcuts |
| Cmd+B | Bold text |
| Cmd+I | Italic text |
Linking to Other Articles
You can link to other articles using the @ symbol:
`
Check out the @api-reference for more details.
`
This creates a clickable link that takes readers directly to the referenced article.
Search Tips
Use advanced search operators:
- title:keyword - Search only in titles
- author:name - Find articles by author
- tag:label - Filter by tags
- "exact phrase"` - Match exact phrases
Integrations
Web Wiki integrates with your favorite tools:
Slack Integration
Get notified in Slack when:
- Articles are updated
- You're mentioned in content
- Comments are added to your articles
GitHub Integration
- Sync documentation from repositories
- Link PRs and issues to articles
- Automatic versioning with commits
Jira Integration
- Embed issue previews
- Link articles to epics
- Track documentation alongside sprints
Best Practices
Writing Good Documentation
1. Start with the why - Explain the purpose upfront
2. Use clear headings - Help readers scan content
3. Include examples - Show, don't just tell
4. Keep it updated - Outdated docs are worse than no docs
5. Get feedback - Ask readers to review
Organizing Your Knowledge Base
- Use consistent naming conventions
- Create a logical folder hierarchy
- Tag articles for cross-cutting concerns
- Archive outdated content instead of deleting
Getting Help
The Jolli Agent Bot
The Jolli Agent Bot is always available to assist you. Click the Edit button to enter edit mode and access the AI assistant.
The bot can help you:
- Generate content suggestions
- Fix grammar and style issues
- Expand on your ideas
- Format complex content
Support Resources
- Documentation - Browse our help center
- Community - Join our user community
- Support - Contact our team directly
- Tutorials - Watch video walkthroughs
What's Next?
Now that you understand the basics:
1. Create your first article
2. Explore the @api-reference
3. Set up integrations
4. Invite your team members
Happy documenting! 🚀Welcome to Web Wiki, your team's collaborative knowledge base. This comprehensive guide will help you understand everything you need to know to become a power user.
Quick Overview
Web Wiki is designed to be intuitive and powerful. Here's what you can do:
- Create articles using our WYSIWYG or Markdown editor
- Organize content in a flexible folder structure
- Collaborate with team members through @mentions
- Link content using @article-name syntax
- Search across your entire knowledge base instantly
- Version history to track all changes over time
Understanding the Interface
The Sidebar
The left sidebar is your navigation hub. It contains:
- Space Selector - Switch between different workspaces
- Folder Tree - Navigate through your content hierarchy
- Quick Actions - Create new articles or folders
- Recent Items - Access recently viewed content
The Content Area
The main content area displays your articles with:
- Header - Title, author, and modification date
- Body - The article content with rich formatting
- Outline - Jump to different sections quickly
- Actions - Edit, share, and manage your article
Your First Article
To create your first article:
1. Click the + New button in the sidebar
2. Choose a template or start from scratch
3. Write your content using rich text formatting
4. Save and share with your team
Article Templates
We provide several templates to get you started:
| Template | Best For |
|----------|----------|
| Blank | Starting from scratch |
| How-To Guide | Step-by-step tutorials |
| Technical Doc | API and code documentation |
| Meeting Notes | Team meeting summaries |
| Decision Log | Recording key decisions |
Formatting Your Content
Basic Formatting
Web Wiki supports all standard Markdown formatting:
- Bold text for emphasis
- *Italic text* for subtle emphasis
- inline code for technical terms
- [Links](url) for references
Code Blocks
For longer code snippets, use fenced code blocks:
```javascript
function greet(name) {
return Hello, ${name}!;
}
console.log(greet('World'));Tables
Create tables for structured data:
| Column 1 | Column 2 | Column 3 |
|---|---|---|
| Data A | Data B | Data C |
| Data D | Data E | Data F |
Blockquotes
Use blockquotes to highlight important information or quotes from other sources.
Organizing Your Content
Folders
Folders help you organize related articles:
- Click the folder icon in the sidebar
- Select New Folder
- Name your folder and set visibility
- Drag articles into the folder
Visibility Settings
Control who can see your content:
- Private - Only you can see it
- Team - Your team members can view
- Public - Anyone with the link can access
Collaboration Features
Mentions
Notify team members by mentioning them:
Hey @john.doe, can you review this section?
Comments
Add comments to discuss specific sections:
- Select the text you want to comment on
- Click the comment icon
- Write your feedback
- Submit to notify relevant team members
Real-time Editing
Multiple users can edit the same document simultaneously. Changes are synced in real-time with conflict resolution.
Pro Tips
Use keyboard shortcuts for faster navigation. Press Cmd+K to open the command palette.
Keyboard Shortcuts
| Shortcut | Action |
|---|---|
| Cmd+K | Command palette |
| Cmd+S | Save article |
| Cmd+E | Toggle edit mode |
| Cmd+/ | Show all shortcuts |
| Cmd+B | Bold text |
| Cmd+I | Italic text |
Linking to Other Articles
You can link to other articles using the @ symbol:
Check out the @api-reference for more details.
This creates a clickable link that takes readers directly to the referenced article.
Search Tips
Use advanced search operators:
- title:keyword - Search only in titles
- author:name - Find articles by author
- tag:label - Filter by tags
- “exact phrase”` - Match exact phrases
Integrations
Web Wiki integrates with your favorite tools:
Slack Integration
Get notified in Slack when:
- Articles are updated
- You’re mentioned in content
- Comments are added to your articles
GitHub Integration
- Sync documentation from repositories
- Link PRs and issues to articles
- Automatic versioning with commits
Jira Integration
- Embed issue previews
- Link articles to epics
- Track documentation alongside sprints
Best Practices
Writing Good Documentation
- Start with the why - Explain the purpose upfront
- Use clear headings - Help readers scan content
- Include examples - Show, don’t just tell
- Keep it updated - Outdated docs are worse than no docs
- Get feedback - Ask readers to review
Organizing Your Knowledge Base
- Use consistent naming conventions
- Create a logical folder hierarchy
- Tag articles for cross-cutting concerns
- Archive outdated content instead of deleting
Getting Help
The Jolli Agent Bot
The Jolli Agent Bot is always available to assist you. Click the Edit button to enter edit mode and access the AI assistant.
The bot can help you:
- Generate content suggestions
- Fix grammar and style issues
- Expand on your ideas
- Format complex content
Support Resources
- Documentation - Browse our help center
- Community - Join our user community
- Support - Contact our team directly
- Tutorials - Watch video walkthroughs
What’s Next?
Now that you understand the basics:
- Create your first article
- Explore the @api-reference
- Set up integrations
- Invite your team members
Happy documenting! 🚀